See All
Choose a DEX platform that links workplace data, employee experience, AI automation, governance, and business outcomes for better IT.
Strategy & Transformation

How to choose the right DEX platform

Aug 26, 2026

22 min

Only 18% of brands see AI revenue impact. Customer trust, reliable performance and empathy can help turn adoption into business value.
Strategy & Transformation

Why customer trust is the missing link in AI ROI

Aug 18, 2026

11 min

US data center restrictions could raise AI costs and limit compute capacity, forcing CIOs to rethink infrastructure, models and sourcing.
Strategy & Transformation

Data center backlash could put CIO AI plans on hold

Aug 14, 2026

11 min

See All
See All
AI is reshaping martech around real-time data, orchestration, integrated channels and trust, while forcing new roles and governance models.
Marketing & Growth

AI marketing needs a new martech architecture

Aug 27, 2026

19 min

The best 2026 martech stacks link tools to business outcomes, connect trusted data, control integration costs, and make AI more useful.
Marketing & Growth

More AI won’t build a better martech stack in 2026

Aug 27, 2026

9 min

Loyalty data remains underused. See how better collection, integration, analytics, and activation can improve customer decisions at scale.
Marketing & Growth

Are you getting enough value from your loyalty data?

Aug 27, 2026

11 min

See All
See All
Generative UI should express intent, not executable code, while applications retain control of components, actions, state, and authorization.
Product Design & Research

Building generative UI without generating code

Aug 31, 2026

9 min

AI improves customer experience when leaders align teams, define customer outcomes, track risk early, and build clear CX accountability.
Product Design & Research

Top CX leaders start with what customers feel

Aug 27, 2026

17 min

Enterprise AI works best when context, model routing, orchestration, human judgment, and specialization drive cost and reliable outcomes.
Product Design & Research

Why smarter agentic AI starts with smaller models

Aug 27, 2026

20 min

See All
See All
AI can produce working software without proving human understanding, requiring CTOs to assess engineers’ command of systems more directly.
Leadership & Management

The risks reshaping modern software development

Aug 31, 2026

6 min

JD.com expects robots to replace 700,000 couriers as it expands retraining amid China’s huge gig workforce and high youth unemployment.
Leadership & Management

Robots could take over 700,000 delivery jobs

Aug 26, 2026

5 min

AI accountability needs clear owners, governed data, system-wide observability, escalation controls, and continuous production oversight.
Leadership & Management

How to build real ownership around AI

Aug 26, 2026

17 min

See All
See All
AI pilot success does not prove production readiness. Scaling requires strong data, processes, integration, economics, and governance.
Technology & Innovation

What keeps enterprise AI from reaching production

Aug 31, 2026

7 min

Compare Graphiti, Hindsight, Mem0, and Supermemory for persistent agent memory, including models, storage, time, sharing, and deployment.
Technology & Innovation

How to choose memory for smarter LLM agents

Aug 31, 2026

5 min

AI hype can weaken IT scrutiny. Strong governance helps executives test agentic AI claims, controls, data access, and deployment risks.
Technology & Innovation

IT helped create the AI hype problem

Aug 31, 2026

10 min

See All
See All
AI support bots can invent policies and create legal risk. Anthropic, Cursor and Air Canada show why firms need tighter AI controls today.
Industry Insights

It’s time to stop letting AI speak for your business

Aug 26, 2026

14 min

Vibe coding speeds software development but raises security risks. Strong governance, code validation, and human oversight are key.
Industry Insights

Vibe coding is becoming an enterprise security risk

Aug 26, 2026

12 min

CX leaders need commercial fluency to connect customer data with revenue, cost and risk, and build stronger ROI cases for the C-suite.
Industry Insights

CX leaders need business fluency to prove ROI

Aug 25, 2026

12 min

See All