Why everyone’s talking about AI and analytics

AI and analytics are now key components of modern business strategy. CIOs face increasing pressure to integrate AI, with 80% currently tasked with researching and evaluating AI technologies.

Despite the growing demand, resources are not keeping pace. Only 54% of CIOs report increases in IT budgets, even as AI investments rank behind security improvements and rising technology costs. Financial limitation forces organizations to be strategic with their AI efforts, focusing on initiatives that can deliver tangible business value.

74% of CIOs are collaborating closely with business leaders to align AI applications with broader goals, highlighting the critical need for cross-functional teamwork in AI initiatives.

The gap between ambition and execution is big. Although many organizations are eager to deploy machine learning models, only 32% successfully implement more than 60% of their models.

Even more concerning is that over 50% of organizations fail to regularly measure the performance of their analytics projects. Oversight can lead to missed opportunities and unfulfilled potential, leaving organizations with tools that don’t drive the expected outcomes.

The eye-opening stats every CIO needs to see

80% of CIOs today are responsible for evaluating AI, yet only 54% have seen budget increases to support these new demands. AI investments are often deprioritized in favor of security and other pressing concerns.

The execution gap is evident. Only 32% of organizations report successful deployment of more than 60% of their machine learning models, signaling widespread difficulty in moving from experimentation to real-world application.

With over 50% of organizations failing to measure analytics performance consistently, the likelihood of these projects not meeting business objectives is high.

How collaboration can make or break your AI success

Collaboration between business leaders and data science teams is key. Successful machine learning and analytics projects depend on aligning these technologies with the broader business strategy.

Business leaders must support these initiatives and understand the machine learning development lifecycle to make sure they align with business objectives.

Collaboration involves creating a shared understanding of goals, processes, and expected outcomes. Without this, even the most advanced models can fail to deliver meaningful results.

The hidden pitfalls sabotaging your AI and analytics efforts

A common issue with analytics and machine learning projects is their disconnection from end-user workflows. Predictive models might be technically sound, but if they don’t integrate into decision-making systems, end-users are unlikely to adopt them.

Disconnects often arise from focusing too much on building the model rather than understanding how it will be used.

When models are not designed with end-users in mind, they fail to deliver the intended impact, leading to frustration and underuse.

In order to make analytics effective, begin the model development process with a clear vision of how the analytics will integrate with or disrupt existing workflows. Involve end-users early to understand their needs and challenges, it will lead to higher adoption rates and better outcomes.

The collaboration gap that’s undermining your AI projects

Effective collaboration between data scientists and software developers is key for moving from model deployment to production. Yet, this often falls short due to a lack of a proper framework or clear communication. Without structure, the transition from data science to software development becomes inefficient.

When software teams are not involved early enough, they lack the context needed for informed decisions about integration. Involving them too early can be impractical if the models are immature. Misalignment results in wasted resources and missed deadlines.

In order to bridge this gap, create agile teams that bring in the right expertise at the right time. Early on, Six Sigma and UX specialists can design workflows that integrate analytics. As the project progresses, software developers should plan for integration and deployment. This approach ensures all team members are aligned and working toward a common goal.

The change management mistake you can’t afford to make

Advanced machine learning models will fail if end-users don’t adopt them. A major barrier to adoption is the lack of a strong change management process. Introducing new AI-enabled workflows without preparing teams often leads to resistance or rejection.

Change management means aligning the organization with the new vision. When tech teams and business leaders aren’t aligned, securing employee buy-in becomes difficult. It can lead to tools being seen as an imposition rather than an improvement.

Successful change management requires early and ongoing involvement of all stakeholders.

Include all stakeholders in the visioning process, communicate the benefits of new tools, and provide opportunities for feedback. When making employees part of the journey, organizations can increase adoption and the overall success of AI projects.

Why your AI isn’t getting smarter—and how to fix it

Deploying an AI model is just the beginning of a continuous cycle of learning and improvement. Many organizations fail to establish this loop, leading to stagnant models that don’t evolve with changing conditions or user needs.

Organizations miss out on valuable insights by not learning from AI experiments. A lack of iteration often stems from a failure to engage with end-users after deployment, leaving the AI stuck, delivering the same results regardless of changing conditions.

Organizations should implement continuous feedback and improvement mechanisms to avoid this pitfall.

Techniques like A/B testing provide data on AI performance, while surveys offer insights into user experiences. Making sure that applications and workflows are observable helps when identifying and addressing issues in future iterations.

The integration flaw that’s draining your productivity

A common issue in analytics projects is the lack of integration between insights and workflows. When analytics tools are disconnected from daily platforms, they create more work, leading to lower productivity and employee frustration.

The cost of manual workarounds in AI

Without automation and integration, employees rely on manual workarounds to use insights, which can be time-consuming and error-prone. This reduces the overall effectiveness of AI solutions and diminishes potential ROI.

To maximize AI’s value, prioritize automation and integration from the start. Embedded analytics and APIs allow deeper integration, making AI an integral part of workflows and enhancing productivity.

Why your AI never sees the light of day

Many AI projects get trapped in endless proofs of concept (POCs) that never reach production. Endless POCs often indicate a lack of strategic direction or misalignment between AI initiatives and business objectives.

Failure to transition from POC to production often stems from not building on existing assets, forcing each POC to start from scratch. Slower progress increases the risk of inconsistency.

Establish a clear strategy for moving from experimentation to production. Create reusable data products and models that can be used across projects, guaranteeing consistency and efficiency. Leadership must guide these efforts, prioritizing projects that align with strategic goals.

The skills shortage that’s stifling your AI ambitions

A barrier to AI success is the gap in leadership and technical skills needed to navigate AI and analytics. Many organizations struggle to keep up with innovation due to a lack of leaders who understand both the technology and its potential applications.

It is now a challenge compounded by a lack of investment in continuous learning. Data science and IT teams, focused on maintaining legacy systems, often don’t have the time or resources to learn new AI technologies, preventing them from adopting modern approaches.

In order to overcome this challenge, invest in hiring and training. Bring in talent with the necessary skills and provide ongoing education for existing staff. Establish AI leadership roles to bridge the gap between technology and business strategy, aligning AI projects with company goals.

The blueprint for turning AI challenges into success

Amidst the excitement surrounding AI, it’s easy to overlook the fundamental factors that determine success. The reality is that AI initiatives depend more on people, processes, and leadership than on technology alone. Advanced tools are only as effective as the teams that implement them and the strategies that guide their use.

To fully understand AI and analytics complexities, focus on a few key strategies. Define clear leadership roles for accountability and alignment with business goals. Establish priorities to focus on impactful projects, create multidisciplinary collaboration to bring diverse skills to the table, and promote continuous learning to keep pace with AI advancements. When focusing on these strategies, organizations can turn AI challenges into opportunities for growth.

Alexander Procter

August 21, 2024

7 Min