The EU has instituted a ban on AI-powered virtual assistants in official online meetings

Not surprising, the European Commission just banned AI agents from online meetings held under its domain. This includes the kind of AI that takes notes, transcribes speech, or records video and audio during calls. The rule was quietly introduced in a presentation to the European Digital Innovation Hubs, noted under the “Online Meeting Etiquette” section. No fanfare. No detailed justification. Just a clear directive: “No AI Agents are allowed.”

Let’s not miss what this actually means. The Commission isn’t saying AI models are illegal. They’re drawing a line when it comes to autonomous software showing up unannounced in sensitive environments, like EU meetings. This isn’t about syntax or semantics, it’s about trust, control, and accountability. These AI agents don’t just capture data, they operate on their own, sometimes executing actions or sharing across systems without full user awareness. That creates a visibility problem. In regulated settings, that’s a red flag.

C-suite leaders need to understand what’s emerging here. The AI Act, the EU’s broader legislation, already has strict policies lined up for general AI use across the bloc. But with this move, we’re looking at something more immediate. The message is direct: don’t bring autonomous agents, or the systems behind them, into meetings unless you’re absolutely clear on what they’re doing.

There’s a balancing act coming that enterprises using enterprise-grade AI need to factor in. Leaders should be ahead of this, not reacting once it becomes enforcement. The fact that no formal explanation was released makes one thing clear: the Commission has more concerns under the surface. They’re locking this down before AI agents get treated like just another meeting plugin. And that, frankly, is the right move when transparency isn’t guaranteed.

AI agents introduce significant security and privacy risks due to their autonomous and multi-step operational capabilities

AI agents aren’t just tools, they’re systems that act. And when those systems make decisions or trigger operations without continuous user input, the risk profile changes. That’s exactly what’s happening in the current phase of agentic AI. These models don’t always wait for permission. They complete tasks, engage with interfaces, operate across software layers, and sometimes, the user doesn’t even know what just happened.

The real issue isn’t just what AI agents can do. It’s what they can do when no one’s watching carefully enough. A 2025 report from a group of global AI security researchers underlined three specific concerns: user unawareness, agents acting beyond user control, and autonomous interactions between different agents. When you combine those characteristics in enterprise systems, you create a threat landscape that’s harder to predict and even harder to mitigate.

Microsoft’s Recall feature is a warning worth studying. It seemed useful, capturing screenshots to create a navigable timeline of system use. But behind that convenience? Significant and valid concerns about privacy, data retention, and user transparency. The backlash forced Microsoft to delay its rollout and shift strategy. This tech didn’t malfunction. It did exactly what it was built to do, but it did it in a way that consumers and regulators found deeply uncomfortable. That discomfort is what all of us need to track.

For C-suite executives, the takeaway is simple: oversight must evolve with the tools. As AI agents grow more capable, and more autonomous, organizations need clarity on where those agents operate, how they handle data, and what unintended consequences might arise. Cyber threats don’t always show up through brute force. Sometimes, they start with an AI quietly running a background task no one authorized explicitly.

Even if an agent performs well today, its long-term behavior across systems, especially if integrated with multiple other tools, can’t be assumed to remain safe under complex conditions. Executives need to make decisions not only based on current performance, but on the system’s capacity to follow constraints reliably under unpredictable use cases. That’s where the real challenge lies.

Despite security concerns, the functionality and adoption of AI agents are rapidly expanding across industries

Functionality is scaling fast. Tech companies aren’t slowing down, it’s the opposite. In October 2024, Anthropic rolled out a “Computer Use” feature in its Claude Sonnet chatbot, allowing it to control desktop environments: move cursors, type text, click buttons. Those kinds of capabilities mark a fundamental shift toward AI performing tasks without traditional human initiation. Also this year, Anthropic launched a deep research capability that lets Claude respond “agentically” to prompts. That means more initiative. More autonomy.

OpenAI is making similar moves. In January 2025, it launched Operator, an in-browser AI agent that can arrange bookings or place online orders, all independently. No micromanagement required. And these aren’t isolated efforts. OpenAI and Anthropic are now collaborating. OpenAI integrated Anthropic’s Model Context Protocol, a shared standard to better connect AI tools to structured data environments. Anthropic also partnered with Databricks to help enterprise clients build and deploy custom AI agents at scale. There’s alignment here between capability development and commercial deployment.

Despite concerns around oversight and control, adoption is accelerating. According to TechRepublic, agentic systems are projected to surge in 2025. That’s not speculative. It’s imminent. Gartner forecasts that by 2028, 33% of enterprise software will include AI agents, up from under 1% just four years earlier. By that point, agents will power one in five online retail interactions and influence at least 15% of day-to-day business decisions.

Leaders in tech understand where this is going. In January 2025, OpenAI CEO Sam Altman made it clear: the next evolution isn’t just smart responses, it’s autonomous action. He said AI agents may “join the workforce” this year and “materially change the output of companies.” These tools aren’t extensions. They’re beginning to shape core workflows.

For executives, this is the moment to act strategically. Deployment without policy leads to unnecessary exposure. But blocking deployment without experimentation limits potential upside. The practical step is to establish internal guidance while piloting these systems where the impact is measurable. The organizations that gain from agentic AI will be the ones that design environments to handle it, not just react to what it might do.

Key highlights

  • EU bans AI agents in formal meetings: The European Commission now prohibits AI assistants during official video calls, reflecting growing regulatory attention to AI autonomy in sensitive environments. Leaders should assess the visibility and traceability of AI tools used in high-compliance contexts.
  • Security risks tied to AI agent autonomy: AI agents acting without oversight present serious risks, including unauthorized data collection and system-level actions. Executives need to implement strict monitoring protocols and limit unsupervised agent access in critical workflows.
  • Enterprise adoption of AI agents is accelerating: Despite regulatory and security concerns, tech firms are rapidly embedding agentic AI across applications. Leaders should start controlled pilots now to evaluate functionality, mitigate risk, and prepare for scaled deployment by 2028.

Alexander Procter

May 20, 2025

6 Min