AI-driven search platforms are reducing website traffic

Most websites are seeing a drop in organic traffic, and it’s not a bug, it’s the new system. AI-powered search tools like Google’s AI Overviews, ChatGPT, and Perplexity are doing the heavy lifting for users by giving them direct answers. A user searches. The AI scrapes, summarizes, and responds. No need to click your link.

Here’s the reality: the AI is often pulling from your own content, summarizing your insights, your expertise, and then serving it without credit or click-through. That means all your investment in content and search engine optimization is now being filtered by algorithms you don’t control, and the user might never even know your site exists.

In this new dynamic, impressions and visibility aren’t tied to rankings anymore. They’re tied to how these AIs choose to interpret and prioritize content. What’s visible is no longer what ranks highest in search, but what fits an AI’s response model best. Your traffic numbers drop, not because your strategy failed, but because the game changed without notice.

This isn’t a problem you solve by doubling down on SEO. When the AI captures the user before they land on your page, your content becomes backend infrastructure for someone else’s output. That changes the value equation for discovery.

For executives, this isn’t just a marketing issue. It has implications for brand control, user experience, and product relevance. You’re present in the content layer, but invisible at the interaction layer. You don’t own the journey, and that’s a strategic risk.

Traditional SEO strategies no longer guarantee visitor engagement or site traffic

SEO still matters, but it doesn’t matter the way it used to. Ranking high on Google used to be a clear path to visibility and traffic. Not anymore. Now, users type their questions into AI systems, and those systems generate complete answers, often removing any need to visit your website.

There’s no border between question and solution today. Search engines powered by machine learning are designed to minimize steps for the end user. That means even if your page ranks at the top, the experience is designed to prevent clicks, not drive them.

Let’s stop pretending SEO is a stable system. We’re in a demand curve shift, powered by generative AI that isn’t just indexing websites, it’s replacing the need to visit them. So if your strategy hinges on people landing on your site to convert, engage, or buy, you’re building on ground that’s already collapsing.

From a leadership perspective, this is about control and resilience. Over-relying on any platform, whether it’s search, social, or app ecosystems, always carries risk. And this one has changed faster than most. If you’re still allocating most of your digital strategy budget toward search visibility alone, you’re handing leverage to engines that won’t prioritize your business needs.

There’s no value in panic. But there’s a lot of value in clarity. Visibility isn’t assured just because you ranked. User journeys now begin and end before your page loads. Time to rethink how real connection gets built in a machine-curated internet.

Email marketing is a more reliable and controllable channel in the AI era

In a world where platforms decide whether your content gets seen, email stands out because it’s yours. No algorithms, no shifting visibility rules, no pay-to-play mechanics in the middle. When someone joins your list, you control the communication path. That’s rare.

Email is still direct. You send a message, it lands in their inbox. It’s personal. You own the relationship, not a third-party platform. When done right, email scales with segmentation and automation, and it converts. It doesn’t rely on your content being parsed by external AI for optional attribution. You’re not guessing who saw it. You know who opened it, clicked, and converted.

Email performs because it’s built for intentional communication. When users opt in, they’ve already signaled interest. What you do next, how you personalize, how consistently you show up, is what moves them to action.

According to Marigold’s 2025 Consumer Trends Index Report, 77% of people say they’re likely to engage with emails offering exclusive VIP offers, and 86% say the same for holiday or sale promotions. That’s attention you actually own. Those numbers are not theoretical, they’re behavior-based. When you control the platform, you control the interaction, measurement, and outcome.

For executives, this isn’t just about marketing mechanics, it’s about asset ownership and predictability. Email delivers clarity in a landscape full of noise. Messaging through a channel you control scales sustainably. It’s not reactive. It’s strategic.

Campaign monitor by marigold empowers list-based marketing

If traffic’s down, your list becomes more important than ever. Campaign Monitor by Marigold is built for businesses that need to operate fast and smart. It doesn’t just send emails. It optimizes audience relationships through segmentation, automation, and real-time data. And at scale.

Campaign Monitor helps you break your audience down by behavior, history, and engagement patterns. Dormant contacts shouldn’t sit idle, you should be reactivating them strategically. And low-quality leads should be cleared intelligently to improve deliverability. It’s not guesswork. It’s structured list control.

What matters is automation that makes sense for business decisions. New subscriber? Instant welcome flow. Abandoned a cart? Triggered re-engagement. One-time visitor turned buyer? Nurturing sequence. Campaign Monitor enables entire conversion paths without requiring manual effort for every step.

Personalization is built in. Not just adding a name, actually targeting based on timing, behavior, or preferences. You can serve different versions of an email to different people automatically. That level of control boosts engagement without scaling overhead.

And here’s what makes it work: real metrics. Who’s opening. Who’s clicking. Who’s converting. Campaign performance tied to revenue, not just reach. Executives don’t want vague numbers. They need data that supports spend, staffing, and strategy. Campaign Monitor gives that clarity.

This isn’t about adding another tool. It’s about turning your list into a reliable pipeline. In an environment where external platform reach is dropping, tools like Campaign Monitor make sure that doesn’t define your growth curve.

Brands need to modernize their email approach to offset lost top-of-funnel discovery

If you’re relying on traffic from search to build your funnel, you’re already late. AI-powered platforms aren’t designed to send people to your site. They’re delivering what users want instantly, cutting your brand out of the picture. That means your list-building can’t be passive anymore.

You need to grow your email database intentionally, using offers that attract the right kind of audience, people who convert. The transactional tactic of “subscribe to our newsletter” won’t cut it. Users are selective. They give access when there’s clear value: early access, exclusives, priority offerings. You either meet that expectation or stay invisible.

Modern email strategy is not about pushing content. It’s about relevance. Every contact has different behavior, timelines, and motivations. That’s why segmentation, automation, and dynamic content aren’t optional, they’re necessary. Campaign workflows should anticipate how users move and deliver messages that match, without manual control.

Static newsletters are easy to ignore. Personalized content delivers results. Timing and targeting matter as much as message. When you align all three, performance increases and the relationship deepens. You’re no longer depending on a home page to introduce your brand. You’re already inside the inbox, with their attention.

For executives, this means more than smarter email campaigns. It’s about building a durable system for growth that doesn’t break every time Google or OpenAI changes its model. Modernized email operations give you that stability, and that edge.

Focusing on owned channels is key to long-term resilience in the evolving digital landscape

What you don’t own can always be taken away or changed without warning. Most traffic sources now filter you through layers of AI, algorithms, or paywalls. If that’s how most people interact with your business, your visibility and revenue are at risk.

Owned channels, email, CRM, direct app engagement, offer transparency and durability. You decide what gets sent, when, and to whom. There’s no algorithm throttling your reach. No policy change quietly eroding your audience. You manage the pipeline directly, with accountability for outcomes.

Channel control gives you leverage. You can test offers, execute follow-ups, segment audiences, and get real-time feedback, all without external gatekeepers. That’s not just an operational benefit. It’s a strategic one. It reduces volatility. It gives you clean performance data. And it makes your customer relationship less dependent on forces you can’t influence.

This is where smart companies are doubling down. They’re expanding owned channel investments not out of caution, but out of growth efficiency. Paid traffic costs are rising. SEO traction is narrowing. AI systems are absorbing more of the user journey. Owned communication becomes the only consistent touchpoint where the brand sets the rules.

For C-suite leaders, this shift should prompt action. If your marketing and engagement models still rely mostly on borrowed reach, this is the time to realign. Not because it’s a temporary fix, but because it’s the foundation for long-term stability and scale in a system that’s moving fast and fragmenting faster.

Key takeaways for decision-makers

  • AI tools are cutting out your site: Generative AI platforms like Google’s AI Overviews and ChatGPT are summarizing your content and delivering answers without directing users to your site. Leaders should view this as a shrinking return on traditional search visibility.
  • SEO visibility no longer guarantees engagement: High rankings no longer mean high traffic, as AI search experiences replace the need for visits altogether. Executives should rebalance digital strategies away from SEO alone to reduce exposure to algorithmic disruption.
  • Email remains a high-ownership, high-impact channel: Email allows direct, personalized communication unaffected by platform shifts. Leaders should invest in growing and engaging email lists to protect and monetize audience relationships.
  • Campaign monitor turns email into a scalable growth engine: With behavioral segmentation, automation, and conversion tracking, Campaign Monitor helps businesses revive and monetize their owned audiences. Decision-makers can use it to systematize engagement while gaining full performance visibility.
  • Passive email doesn’t work, modernize or fall behind: Brands must shift from static newsletters to behavior-driven messaging flows using segmentation and automation. Executives should champion this change to maintain relevance and drive sustained engagement.
  • Own your channels or stay exposed: Relying on external search and social platforms puts growth at risk. Leaders should double down on owned media channels like email and CRM to sustain control, improve predictability, and reduce dependency on volatile ecosystems.

Alexander Procter

October 17, 2025

9 Min